Introduction
Zigpoll is a powerful AI-driven survey and feedback platform designed to help businesses capture zero-party data through various methods, including post-purchase surveys, email capture campaigns, interactive polls, and forms. With its no-code setup, businesses can easily integrate Zigpoll into popular e-commerce platforms, making it a seamless addition to any digital strategy. The platform offers a wide range of question formats, incentives, and advanced targeting options to engage customers and gather valuable feedback. Zigpoll's intuitive dashboard allows users to analyze survey responses and visualize data, providing a clear picture of customer sentiment and behavior. Additionally, the AI assistant feature offers automatic insights, trend detection, and a chat interface for deeper analysis. Zigpoll's flexible pricing options cater to businesses of all sizes, making it an accessible tool for enhancing customer engagement and driving business growth.
background
Founded in 2019 and headquartered in New York, Zigpoll has been dedicated to helping businesses grow by capturing customer insights. The platform serves a diverse range of industries, including e-commerce, SaaS providers, and media companies, providing them with the tools they need to engage with their audience and collect zero-party data. Zigpoll's investors include the HubSpot Solutions Partner Program, reflecting its commitment to innovation and customer satisfaction.
Features of Zigpoll - Survey & Feedback Platform
Zero-Party Data Collection
Zigpoll enables businesses to gather valuable feedback and insights directly from customers, providing a direct line of communication and understanding.
No-Code Setup
Integrating Zigpoll with popular e-commerce platforms is made easy with its no-code setup, allowing businesses to quickly deploy surveys without the need for technical expertise.
Multiple Question Formats
The platform offers a variety of question types, including multiple-choice, open-ended, and rating scales, to gather feedback in different ways and cater to diverse customer interactions.
Incentives
Zigpoll helps increase response rates by providing incentives to customers for completing surveys, encouraging more engagement and higher quality data.
Advanced Targeting
Businesses can deliver surveys to specific customer segments based on behavior or purchase history, ensuring that feedback is collected from the most relevant audience.
Intuitive Dashboard
Zigpoll's user-friendly dashboard allows for easy analysis of survey responses, with data visualization tools that make it simple to understand customer sentiment and behavior.
AI Assistant
The AI assistant feature provides automatic insights, trend detection, and a chat interface, enabling deeper analysis and quicker decision-making based on customer feedback.
How to use Zigpoll - Survey & Feedback Platform?
To get started with Zigpoll, businesses can sign up for an account through the provided link (https://app.zigpoll.com/sign-up). Once logged in, users can create surveys, choose question formats, set targeting options, and launch their surveys on-site or via email and SMS. The intuitive interface guides users through the process, making it easy to collect and analyze customer feedback.
FAQ about Zigpoll - Survey & Feedback Platform
- How do I create a survey with Zigpoll?
- Log in to your Zigpoll account, navigate to the survey creation tool, and follow the step-by-step process to design your survey, select question types, and set targeting options.
- Can I integrate Zigpoll with my e-commerce platform?
- Yes, Zigpoll offers a no-code setup that makes it easy to integrate with popular e-commerce platforms, allowing you to collect feedback directly from your customers.
- How can I analyze the survey results?
- Zigpoll's intuitive dashboard provides data visualization and analysis tools, making it simple to understand customer sentiment and behavior based on survey responses.
- What incentives can I offer to increase response rates?
- Zigpoll allows you to offer incentives to customers for completing surveys, which can be tailored to your business needs and customer preferences.
- Is there an AI assistant feature in Zigpoll?
- Yes, Zigpoll includes an AI assistant that provides automatic insights, trend detection, and a chat interface for deeper analysis of customer feedback.
- How can I view the survey results on a dashboard?
- After collecting survey responses, you can access the intuitive dashboard in Zigpoll to visualize and analyze the data, gaining insights into customer behavior and preferences.
Usage Scenarios of Zigpoll - Survey & Feedback Platform
E-commerce Businesses
Zigpoll can be used to gather feedback and insights from customers, helping e-commerce businesses understand customer satisfaction and preferences.
Marketers
Marketers can use Zigpoll to engage their audience and collect valuable data for marketing campaigns, enhancing the effectiveness of their strategies.
Customer Support Teams
Customer support teams can utilize Zigpoll to understand customer satisfaction and improve service, leading to better customer experiences.
Product Managers and UX Designers
Product managers and UX designers can use Zigpoll to validate ideas and gather user feedback, guiding product development and design decisions.
User Feedback
Zigpoll has been praised for its flexibility, allowing businesses to customize surveys to fit their specific needs.
Users have highlighted the usefulness of Zigpoll in gathering valuable customer feedback and insights.
Businesses have reported success in increasing customer participation rates through incentives offered by Zigpoll.
High participation rates in surveys have been attributed to Zigpoll's user-friendly interface and engaging survey design.
others
Zigpoll offers a freemium model, allowing users to try basic features for free, with paid plans starting from $10 per month. This flexible pricing caters to businesses of all sizes, making it an accessible tool for customer engagement and feedback collection.
Useful Links
Below are the product-related links of Zigpoll - Survey & Feedback Platform, I hope they are helpful to you.