Introduction
Univw CRM is a cutting-edge customer relationship management software that actively manages customer information, thereby enhancing the sales cycle. It is equipped with a suite of features tailored to meet the needs of a diverse range of business verticals, including real estate, FMCG, banking, and small businesses. With Univw, users can expect a seamless integration of customer data, sales tracking, and telephony, all within an intuitive interface. The software's advanced analytics and customizable features empower businesses to make informed decisions and accelerate growth.
background
Developed by NoBroker Technologies Solution Pvt. Ltd., Univw is a product that has been crafted with the modern startup and small business in mind. The company has focused on creating a CRM solution that not only manages customer relationships but also integrates with various sales and communication tools to provide a holistic sales management experience.
Features of Univw
Comprehensive Data Import
Univw allows for the seamless import of comprehensive customer data, ensuring a unified view of customer interactions.
Lead Lifecycle Management
Manage leads from initial contact to close, with Univw's lifecycle management tools that keep track of every stage.
Integrated Cloud Telephony
The CRM integrates with cloud telephony, offering easy telephony CRM functionalities for a more connected sales approach.
Collaborative Sales Management
Work more effectively with your team using Univw's collaborative sales management features that enhance team coordination.
Basic Customizations Module
Customize the CRM to fit your business needs with basic customizations for fields and labels.
Automated Lead Distribution
Efficiently distribute leads with Univw's automated system, ensuring no potential customer slips through the cracks.
Performance & Analytics Module
Gain insights with the PIA module, providing performance analytics to help you make data-driven decisions.
Resource Management
Optimize resource allocation with Univw's resource management tools, complete with hierarchy-based access control.
Service Ticket Management
Handle customer service inquiries effectively with Univw's service ticket management system.
End-to-End Audit Trail Management
Maintain transparency and accountability with Univw's audit trail management, tracking all actions within the CRM.
How to use Univw?
Univw CRM offers a user-friendly interface that guides users through the process of setting up their CRM system. From data import to lead distribution, each step is designed to be intuitive, ensuring that users can quickly adapt to the software and maximize its potential.
FAQ about Univw
- How can I start using Univw CRM?
- You can begin by booking a demo on the Univw website and providing your team size, workplace, and contact information.
- What is the pricing structure for Univw CRM?
- Pricing details can be found on the Univw website, with various plans to suit different business sizes and needs.
- How does Univw CRM improve sales efficiency?
- Univw CRM improves sales efficiency through its integrated cloud telephony, automated lead distribution, and advanced analytics tools.
- What customization options are available in Univw CRM?
- Univw CRM offers basic customizations for fields and labels, allowing businesses to tailor the CRM to their specific needs.
- How does Univw CRM ensure data security?
- Univw CRM employs robust security measures to protect customer data, including end-to-end encryption and audit trail management.
- Can I try Univw CRM before purchasing?
- Yes, Univw offers a demo for interested users to experience the CRM's capabilities before making a commitment.
- What kind of customer support does Univw provide?
- Univw provides customer support through various channels, including email, live chat, and phone support.
- Is there a mobile version of Univw CRM?
- While specific information on a mobile app is not provided, the CRM is designed to be accessible across multiple devices.
Usage Scenarios of Univw
Sales Tracking
Use Univw CRM to track sales from lead generation to conversion, providing a clear overview of your sales pipeline.
Customer Data Management
Manage and analyze customer data to identify patterns and improve customer engagement strategies.
Team Collaboration
Foster better teamwork with Univw's collaborative sales management tools that enhance communication and coordination.
Performance Analysis
Utilize the PIA module to analyze the performance of your sales team and identify areas for improvement.
Custom Reporting
Generate custom reports with Univw's advanced analytics to gain insights into your business's performance.
User Feedback
Univw CRM has been instrumental in streamlining our sales process, allowing us to focus on what matters most - closing deals.
The customizable dashboards and analytics provided by Univw have given us deep insights into our sales performance, helping us to make more informed decisions.
The customer support from Univw has been outstanding. They've been responsive and have helped us to configure the CRM to our specific needs.
Univw's automated lead distribution has significantly improved our team's efficiency, ensuring that leads are always being followed up on in a timely manner.
others
Univw CRM stands out for its ability to cater to the unique workflows of different businesses. Its innovative approach to CRM functionality, coupled with a strong focus on user satisfaction, positions it as a top choice for startups and small businesses looking to optimize their sales processes.
Useful Links
Below are the product-related links of Univw, I hope they are helpful to you.