Introduction
Askible is a comprehensive platform designed to simplify the process of user experience (UX) research. It connects product teams with certified researchers and participants, ensuring efficient and insightful research outcomes. The platform offers a variety of research methods, including surveys, online tasks, in-person sessions, longitudinal studies, and custom studies. Askible+, a premium service, provides a detailed research plan, matching clients with ideal researchers based on project type, experience, and skillset. The process includes brief review, video call, recruitment, interviews, analysis, synthesis, reporting, and debrief. Askible's user interface is designed for ease of use, allowing clients to easily submit research briefs, manage studies, and receive detailed reports.
background
Founded in 2017, Askible originated from Orange Digital’s innovation labs in Brisbane, Australia. The company has since expanded into multiple countries, offering a range of products to help brands build better experiences faster. Askible's team includes co-founders, developers, sales directors, customer success managers, engineers, and growth managers, all committed to delivering exceptional research services.
Features of Askible
UX Research
Askible+ provides full-scale UX research services, matching clients with certified researchers to complete projects quickly and efficiently.
Research Methods
The platform supports various research methods including surveys, online tasks, in-person sessions, longitudinal studies, and custom studies.
Participant Recruitment
Askible simplifies participant recruitment, allowing clients to handpick participants and ensuring high-quality participant engagement.
Researcher Certification
All researchers on Askible undergo comprehensive evaluations and are mentored by industry experts, ensuring consistent and reliable research outcomes.
How to use Askible?
To use Askible, start by submitting a research brief. You will be matched with a certified researcher who will review your brief and schedule a video call to ensure project alignment. The researcher will then recruit participants, conduct interviews, and analyze the data. Insights, issues, and trends will be identified and documented in a detailed report, which will be finalized using the Askible+ framework. A debrief session will be held to review the report and findings.
FAQ about Askible
- How do I submit a research brief on Askible?
- You can submit your research brief through the Askible platform, detailing your project requirements and expectations.
- What is the process after submitting a research brief?
- After submission, a certified researcher will review your brief, schedule a video call for alignment, recruit participants, conduct interviews, analyze data, and prepare a detailed report.
- How are researchers matched on Askible?
- Researchers are matched based on project type, experience, and skillset to ensure the best fit for your project.
- Can I choose the participants for my study?
- Yes, Askible allows clients to handpick participants, ensuring the right fit for your research needs.
- How long does it take to complete a research project on Askible?
- The time varies depending on the project's complexity, but Askible aims to provide full UX reports in days.
- What support do I get during the research process?
- Askible provides comprehensive support, including in-house team oversight, mentored researchers, and detailed reporting.
Usage Scenarios of Askible
Academic Research
Use Askible for conducting academic research by recruiting participants and conducting in-depth interviews or surveys.
Market Analysis
Leverage Askible's platform for market analysis by gathering insights through surveys and online tasks.
Product Development
Utilize Askible in the product development process to test UX and UI concepts, gather feedback, and make informed decisions.
Customer Experience Improvement
Apply Askible to improve customer experience by conducting discovery interviews and analyzing customer feedback.
User Feedback
Askible gives us direct access to the right customers to build rapport right from the start. Considering the sensitive nature of our projects, this is the biggest value Askible provides that no other recruitment panel matches in the market.
We have found Askible to be incredibly reliable. They are easy and efficient to deal with, provide great quality participants, and allow us to deliver our projects within very tight time frames.
Askible makes recruiting participants super simple and straightforward. I love that we can hand pick exactly who we want, and the level of customer service you guys give is *insane*!
others
Askible is a Discord bot that simplifies Q&A's on your server. It provides users with direct, accurate answers from a pre-set list, making information sharing efficient and user-friendly.
Useful Links
Below are the product-related links of Askible, I hope they are helpful to you.