Introduction
All Quiet is an innovative AI tool designed to assist software engineers, product managers, and dev-ops in effectively managing IT incidents. The platform offers a comprehensive suite of features that cater to both small and large teams within organizations. With dedicated apps for iOS and Android, All Quiet ensures that users are always connected and can respond to incidents promptly. The user interface is intuitive, allowing for easy navigation and quick setup of on-call rotations, escalation policies, and incident routing. The platform's advanced on-call calendar and alerting system are designed to notify the right people at the right time, ensuring that no incident goes unnoticed. All Quiet's integration capabilities with modern observability tech stacks, such as Datadog and Slack, make it a versatile tool for tech teams looking to enhance their incident management process.
background
All Quiet GmbH is the company behind this AI incident management tool. The company has developed All Quiet with a focus on providing a streamlined and user-friendly solution for modern tech teams. The platform's development has been driven by customer feedback and a commitment to continuous improvement, ensuring that it remains at the forefront of incident management solutions.
Features of All Quiet: IT Incident Escalation, Management & Collaboration
Payload Mapping
All Quiet's unique feature allows users to customize notifications using XPath, JSONPath, and RegEx for extracting important information from unstructured payloads.
Integration Capabilities
The platform seamlessly integrates with a wide range of observability tools and communication platforms, enhancing workflow efficiency.
Advanced On-Call Management
Simplifies the setup of on-call rotations and escalation policies, with a user-friendly interface that is highly regarded in the market.
Incident Routing
Configure rules based on conditions like severity, time, or source to ensure alerts are directed to the most equipped team or individual.
Alerting System
Ensures that the right people are notified at the right time through the right channels, minimizing the risk of missed incidents.
Mobile Apps
Dedicated apps for iOS and Android keep incidents accessible and manageable on-the-go.
How to use All Quiet: IT Incident Escalation, Management & Collaboration?
To get started with All Quiet, users can follow the Quickstart Guide, which covers team invites, integration setup, and managing the first incident, all within 15 minutes.
Innovative Features of All Quiet: IT Incident Escalation, Management & Collaboration
All Quiet's innovative approach to incident management lies in its AI-powered features that enhance response times and provide a highly customizable experience tailored to the needs of modern tech teams.
FAQ about All Quiet: IT Incident Escalation, Management & Collaboration
- What type of pricing plans does All Quiet offer?
- All Quiet offers a range of pricing plans that prioritize value, starting from $4.99 per user/month without artificial barriers like user limits.
- Who are the typical users of All Quiet?
- All Quiet caters to a wide range of users, from self-employed individuals to large enterprises with 1,001–5,000 employees.
- What languages does All Quiet support?
- Currently, All Quiet supports English, ensuring accessibility for a broad user base.
- Does All Quiet support mobile devices?
- Yes, All Quiet supports Android and iPhone mobile devices, allowing for incident management on-the-go.
- What level of support does All Quiet offer?
- All Quiet offers support via Email/Help Desk and a Knowledge Base, ensuring that users have access to assistance when needed.
Usage Scenarios of All Quiet: IT Incident Escalation, Management & Collaboration
Academic Research
All Quiet can be used in academic research for managing IT incidents during software development projects.
Market Analysis
In market analysis, All Quiet can help in monitoring and responding to IT incidents that may affect market operations.
Software Development
For software development teams, All Quiet streamlines the process of managing and escalating IT incidents, improving overall productivity.
Dev-Ops
Dev-Ops teams can utilize All Quiet for efficient incident management, ensuring seamless collaboration between development and operations.
User Feedback
I couldn't be happier with All Quiet! The staff is super responsive and immediately answers all my questions.
The Payload Mapping feature is something that I've not found in any other incident management system.
All Quiet allows me to integrate seamlessly with my existing tools, enhancing my workflow significantly.
The mobile apps for iOS and Android are a game-changer, keeping incidents manageable on-the-go.
others
All Quiet stands out in the incident management landscape with its commitment to customer-centric development and innovative AI features that simplify complex IT incident handling processes.
Useful Links
Below are the product-related links, I hope they are helpful to you.